Course Overview
The MDP on E-Governance and Government Process Change is a specialized program designed to equip public sector professionals and administrators with essential knowledge and tools to drive digital transformation in governance. In an era where citizens demand transparency, accountability, and efficiency, e-governance has emerged as a key enabler of effective public service delivery.
This program provides a comprehensive understanding of digital governance frameworks, process reengineering, data management, and citizen-centric service design. Participants will explore real-world case studies, legal frameworks, and implementation strategies that align technology with policy objectives. The course empowers participants to lead and contribute to innovative governance initiatives, ensuring seamless public service delivery in a digitally connected world.
Whether you're part of a government department, public enterprise, or working with government as a consultant, this MDP will help you understand how to drive sustainable, tech-enabled reform in public administration.